Shipping Policy

**Please note that Australia Post is currently experiencing delays. We will continue to dispatch your orders on time but your order may take slightly longer to reach you due to the extra pressure on the postal system at this time.** 



We offer free shipping for all orders over $50.

Orders are picked, packed and shipped from our Sydney warehouse, and all orders placed before 7am AEST Monday to Friday are dispatched the same day.

Not to worry if you miss that cut off as we will make sure your order is on the way to you first thing the following day! Note that orders are not shipped on public holidays and will be dispatched on the next business day.

We use the Australia Post fully trackable e-parcel service, and tracking will be emailed to you once dispatched from our warehouse, and you'll get other updates of its progress along the way. Please note that orders may take 2-7 business days to arrive depending on your location. 


We offer FREE SHIPPING for all Tru Earth orders Australia wide that do not include other products. Tru Earth orders placed before 9am will be dispatched the same day with the Australia Post trackable service.

If your order takes longer than 10 working days to arrive please contact us via

Due to limited international flights we are not currently shipping internationally. We hope to be able to send orders overseas again very soon! Please keep checking in or send an email to to be put on a list to be contacted.